About Cookies

What is a cookie and type of cookies

A cookie is a small amount of data which a server may download to your computer, mobile or tablet when you visit a website or use an app. In general, cookies help us to improve our site and to deliver many of the functions that make your experience user-friendly. More specifically, there are different types of cookies which are used to do different things.

The International Chamber of Commerce (ICC) has identified four main categories of cookies:

  • CATEGORY 1. Strictly necessary cookies. These cookies let you move around a website and use its essential features(ex. cookies that enable users to log into secure areas of a website, use a shopping cart or make use of e-billing services). Accepting these cookies is a condition of using the website and preventing them is most likely to result in the website not functioning properly.
  • CATEGORY 2. Performance cookies. These cookies collect information about how you use a website, for instance which pages you go to most often, and if you get error messages from web pages. These cookies don’t collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
  • CATEGORY 3. Functionality cookies. These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of webpages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
  • CATEGORY 4. Targeting cookies or advertising cookies. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Cookies may be set either by the owner of the website (“First Party Cookie”) or by third parties authorized by the owner of the website (“Third Party Cookie”).

Also cookies may either be stored temporarily during a browsing session and deleted from the user’s device when the browser is closed (“Session Cookies”), or saved on the user’s device for a fixed period and not deleted when the browser is closed (“Persistent cookies”).

What cookies are used on this website and your consent

On its websites Interoute uses cookies set either by Interoute itself (First Party cookies) or set by certain Third Parties (Third Party cookies) that are authorized by Interoute to do so in order to provide Interoute with web analytics and online advertising services. Targeting cookies are also used (eg.iIf a user is directed to Interoute’s websites following a click to an ad on twitter or facebook the user will receive a cookie when it lands on our websites).

All cookies used on Interoute’s websites are indicated in the tables available at the following link.

List of Cookies set by Interoute 


Set on








Interoute CloudStore website

Strictly Necessary


Identification of user authenticated with user's request.

Session only


Informs the content management system if user has JavaScript enabled in browser settings



Stores the browser's window title text.

Session only

Interoute Cloudstore website



Remembers user's preferred language.

30 days



Remembers the user's selected currency.

Session only



Your use of Interoute websites constitutes your consent to this website setting cookies on your device.

If you do not want this website to set cookies on your device then you should not use this site and you should delete any cookies which have been placed on your device.

Cookies from Third Party Websites

Our websites may provide hyper-text links to other websites, embed photos and video content from websites such as YouTube and Flickr or ‘share’ buttons to enable users of the site to easily share content through a number of popular social networks.

These cookies are different from the Third Party Cookies listed in the table above because these third party sites do not set cookies on behalf of Interoute. These third parties may set cookies over which we have no control and we expressly disclaim any and all liability for the privacy policies or practices of other websites to which you choose to link from our website.

We encourage you to review the relevant third party website for more information about the cookies they may present you.


Set on

Set by



Cookie Name

Purpose of cookie

Session cookie / Persistent cookie

Interoute Cloudstore website


Functionality Cookie




10 years

Interoute Cloudstore website



2 years

Interoute Cloudstore website


Functionality Cookie


collect anonymous feedback on Interoute services.

Session only


Session only


1 year


1 year

Interoute Cloudstore website

Google Analytics

Functionality Cookies


Collect information in anonymous form about how Interoute site is used in order to improve it.



Keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred.

Doesn’t expire (Technically expires in 2038)


Logs the exact moment in time when a visitor enters the site.

Session only


Logs the exact moment in time when a visitor leaves the site.

30 minutes


Tracks whom and to what source/medium/keyword to assign the credit for a goal conversion or an ecommerce transaction.

6 months





We work with third parties to collect user data through their website for purposes of conversion tracking and serving ads targeted to users’ interests. If a user is directed to Interoute’s websites following a click to an ad on twitter or facebook the user will receive a cookie when it lands on our websites.






How to manage cookies

More information on cookie settings and how to manage cookies can be found in the “Help” function within the browser or alternatively, on the following links:

You can also opt out of some of those third parties’ interest-based advertising through the Do Not Track functionality in your web browser or through such other methods that such third parties may specify from time to time on their websites.